App Reviews /

7Cups: Online Therapy Review

7Cups: Online Therapy Screenshots


3.64 / 5.00

Overall Score: 12/15

Consumer Ratings: 2/2
Clarity of Purpose: 2/2
Mechanism of Action: 1/1
Software Updates: 2/2
Clinical Input in Development: 1/1
Research on Development Process: 1/1
Efficacy of Other Products: 0/1
Research Independence and Review: 2/2
Research Base: 1/3

Rating Date: May 2021

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7Cups is an app that connects consumers to peers or licensed online mental health professionals. The app allows users to chat with people 1-on-1, or join group chats to discuss any mental health-related topic. There are communities that users can join based on various needs for support, such as addiction support and anxiety support. There are also communities for young people of color (POC), hobbies, or for positivity and gratitude. 7Cups features a “Path” system that includes goal setting and psychoeducation about varying mental health conditions.

Technical Details

Available for iPhone Requires iOS 10.0 or later. Android 5.0 and up
Developer: 7 Cups of Tea, Co.
Type of Treatment: Connect to a Peer, Connect to a Provider, Psychoeducation & Information, Assessment/Screening
Targeted Conditions: Mood Disorders, Schizophrenia, Stress and Anxiety, PTSD, Eating Disorders, Substance Use or Addiction
Target Audience: Adults, Adolescents, LGBTQ+, BIPOC
Designed to be used in conjunction with a professional? No
Languages Available: English
Cost: Free with in-app purchases
Get it on: Apple App StoreGoogle PlayWeb

Research on this App

In one non-randomized feasibility study, 7 Cups was used as a digital platform for self-help tools and 24/7 emotional support for mothers who have been diagnosed with Post-Partum Depression (PPD) (n=19). Primary outcomes were measured with the Edinburgh Postnatal Depression Scale (EPDS). Results showed significant decreases in EPDS scores. (Baumel et. al, 2018)

In another feasibility study, 7 Cups was used as a digital platform to complement treatment for people with schizophrenia-spectrum disorders. The results found that patient attitude towards the peers on the platform were positive and that the service was helpful. Most patients expressed a positive gain due to the ability to socialize and have an outlet for their emotions. (Baumel, A., Correll, C., Birnbaum, M., 2016)

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We review apps against rating criteria developed by experts in the field. Some of those criteria are:



We look at the research supporting the technology and the credibility of the development process.



We review privacy policies to see if key pieces of information about what happens with entered data are addressed.


User Experience

We explore how fun, functional, easy-to-use, engaging, and interesting the technology is.


Professional Reviews

A professional in a relevant field downloads and uses the technology and writes a narrative review, highlighting pros & cons and some recommendations for use.

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One Mind Psyberguide Update
Thank you for your interest in One Mind PsyberGuide. Due to a loss of funding, we are no longer updating or maintaining the One Mind PsyberGuide website. Reviews have been updated as of the last date indicated on each review. Other activities at One Mind PsyberGuide stopped in June 2023. We hope this website can still serve as a resource for those interested in using technology to support people and their mental health. We thank everyone for their support of One Mind PsyberGuide over the years.