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Operation Reach Out Review

Operation Reach Out Screenshots
Credibility

Credibility

1.67 / 5.00

Overall Score: 5/15

Consumer Ratings: 0/2
Proposed Goal: 2/2
Evidence Based Content: 1/1
Software Updates: 0/2
Clinical Input in Development: 1/1
Research on Development Process: 1/1
Efficacy of Previous Products: 0/1
Research Independence and Review: 0/2
Research Base: 0/3

Rating Date: June 2020

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User Experience

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Operation Reach Out is aimed at preventing suicide among military personnel and veterans. This app has two components, which can be accessed via the two options on the homepage; “I’m concerned about myself”, or “I’m concerned about someone else”. Each section has a number of short (10-30 second) videos of military personnel speaking about suicide. The difference between the two components is that videos in the “I’m concerned about myself” section are aimed directly at the user, whereas videos in the “I’m concerned about someone else” section advise friends, family members or colleagues on how to help someone in need. In the ‘Help Center’ section of the app, users can fill in the names and numbers of people they should reach out to in a crisis. The “Resources” section has a list of websites users can refer to, e.g. Suicide Prevention Lifeline, Centers of Disease Control, Military Family. The “Activities” section suggests activities that users can do with other people, e.g. “Join an online dating service”, “Get involved in your local block or neighborhood association”. Users can rate each activity by giving a thumbs up or thumbs down; those that are given a thumbs down will not appear again. Users are encouraged to do one activity every day.

Technical Details

Available for: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch. Android 4.0.3 and up
Developer: The Guidance Group Inc.
Type of Treatment: Psychoeducation & Information
Targeted Conditions: Mood Disorders
Target Audience: Adults, Military Personnel
Designed to be used in conjunction with a professional? No
Languages Available: English
Cost: Free
Get it on: Apple App StoreGoogle Play

Research on this App

While this app is not backed by efficacy data, it does contain one of the evidence-based strategies for suicide-prevention apps as identified by Larsen et al.’s (2016); facilitating access to crisis support. Operation Reach Out also has a resource location features, highlighted by Luxton, June, and Chalker (2015) in their review of principal features of suicide prevention apps, i.e. assistance locating resources such as crisis support centers, medical facilities, or groups or individuals (e.g., peers, family members) who could assist and provide support.

  • Larsen, M. E., Nicholas, J., & Christensen, H. (2016). A Systematic Assessment of Smartphone Tools for Suicide Prevention. PLOS ONE, 11(4), e0152285. https://doi.org/10.1371/journal.pone.0152285
  • Luxton, D. D., June, J. D., & Chalker, S. A. (2015). Mobile Health Technologies for Suicide Prevention: Feature Review and Recommendations for Use in Clinical Care.

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