What is Depressed Mood?
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Tess is a chatbot that aims to help users improve various aspects of mental health through text message conversations.
Developer: X2 Foundation
Report Frequency: Dashboard
Report Format: Online Dashboard & Emailed Report
Report Includes: Engagement, Demographics, Outcomes
Connects To: EAP, Wellness Program, Healthcare Provider, Referrals, Family, Social, Other Tools
Tech Support: Email, Phone, Chat, Available 24/7
Compliance: Collects Identifiable Data, Data Deletion Upon Request, Uses Third Party Sharing, HIPAA Compliant, 42 CFR Compliant
We review apps against rating criteria developed by experts in the field. Some of those criteria are:
We look at the research supporting the technology and the credibility of the development process.
We review privacy policies to see if key pieces of information about what happens with entered data are addressed.
We explore how fun, functional, easy-to-use, engaging, and interesting the technology is.
A professional in a relevant field downloads and uses the technology and writes a narrative review, highlighting pros & cons and some recommendations for use.